Contact your web host – Your web host will look into the issue and reset your login access.If you’re still locked out of your WordPress admin, here’s what you can do:
What To Do If You Still Can’t Access wp-admin However, in the rare case that you still haven’t been able to solve the issue, we have a few pointers. We’re confident that one of these measures has helped you log into wp-admin. Whichever error you’re facing, we have a complete guide to troubleshooting that you can follow to fix the issue. You may be seeing specific errors on your WordPress site instead of your login page, such as: Troubleshoot Individual Error WordPress Messages So you can implement only the right solution on your live site.ġ1. Some measures are technical in nature and a slight misstep can make the situation worse.Ī staging environment is a clone of your website where you can experiment and troubleshoot to find the solution that works. IMPORTANT NOTE: If you have access to set up a staging site using your web host or a WP staging plugin like BlogVault, we recommend carrying out the steps on a staging site and not directly on your live site. In case you’ve already tried a few solutions out, jump directly ahead to the solution you haven’t tried yet. We suggest you work your way down these fixes, as we’ve listed the most likely solutions first. There may also be other errors that cause you to lose access to wp-admin, but in our 10+ years of experience working with WordPress, these are the most likely causes. You’re encountering errors on your wp-admin login page such as:ī. You’re unable to recover your password using the ‘Recover Password’ optionĥ. You’ve changed your login URL and now can’t remember your custom login URLĤ. You’ve made too many login attempts and are locked out of your siteģ. A hacker has broken into your site and removed your admin privilegesĢ. The most common reasons you can’t access your WordPress admin are:ġ. If you already suspect or know the issue, then jump straight to the solution in the next section. To regain access to wp-admin, you need to know why you’ve lost access in the first place. To clear your website’s cache, use any of the caching plugins available in the WordPress repository. To clear your browser cache, use the settings option in your browser. In case you haven’t tried this already, we recommend clearing your cache and refreshing your website’s page.
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PRO TIP: Sometimes, the easiest solution is to refresh your page.
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Final Thoughts: How To Be Prepared For Next Time